A:Please make a reservation from this site. Move to the payment page following the reservation. Next, please make a payment.
Q:How is the tour fee paid?
A:After making a reservation on this site, please make payment on the payment page.
There are various payment methods such as credit card and digital wallet,etc.
Q:Is it possible to leave a luggage?
A:Yes. It is possible. However, we do not keep valuables.
Q:Please tell me about bicycle equipment.
A:The bicycle has a front cage, a bottle holder and a light.
Q:What kind of clothes should I wear?
A:Please wear comfortable clothes on the day,but there is no particular rule.
We recommend that you bring a towel or cap.
Q:Is there anything you can prepare for the tour?
A:Helmet,a bottle of mineral water, a pair of gloves, hem stops are available.
If you have a request, please contact us by email in advance. We will respond as much as possible.
Q:Can I participate alone?
A:You can participate, but the number of participants will be from 2 people.
If the number of participants is not reached, it will be cancelled.
Q:What about the cancellation policy?
A:Please refer to the cancellation policy.
Q:What happens to the tour in bad weather?
A:If the bicycle tour cannot be performed due to bad weather, the tour will be changed with the content changed.
In the case of a typhoon or heavy snow & rain, the tour will be canceled.
Q:What kind of bicycle do you use?
A:The latest Japanese electric bicycle.
It has 3 speed gears and 4 modes of electric assist.Adaptation height is more than 153cm.
Q:Can children ride on electric bicycles?
A:If you are over 153cm tall, you can ride.
Please contact us by e-mail if you are shorter than that or if you want a bicycle with a child seat.
We will respond as much as possible.
Q:This is my first time riding an electric bicycle. Can I ride well?
A:Please don’t worry.
The guide will give a lecture before the tour.
And you will soon get used to the electric bike.
